Reference

Privacy Policy for your Indonesia account

Your account data, payment checks for DANA, OVO, GoPay and QRIS, and device session records are covered by this Privacy Policy before you open an account.

DANA data contextOVO and GoPay checksQRIS privacy scopeAccount access steps24/7 privacy help
beerslot365 Privacy Policy for your Indonesia account
CONTACT ROUTES

Three ways to ask about privacy

A privacy question should not get lost in a general support queue. We keep chat, WhatsApp and email paths open so you can ask for data access, correction, cookie help or account…

Live chat Use live chat from the lobby footer any time, day or night, for quick privacy questions. We can point you to Profile > Privacy, explain cookie choices, or tell you what account proof is needed.
WhatsApp support Message our WhatsApp channel between 09:00 and 23:00 WIB if your request involves DANA, OVO, GoPay or QRIS records. We ask identity questions first so payment data is not shared with the wrong person.
Email privacy desk Send detailed requests to [email protected] when you need a copy, correction or deletion check. Email works well for account history, withdrawal verification records and cases where screenshots help explain the issue.
ACCOUNT CARE

Six data practices inside your account

Your privacy settings sit close to the account tools you already use. After login, open Profile > Privacy to review cookie choices, saved device status and contact preferences.

Account data

We store the profile details you submit, including mobile number, email, username and verification status. These records let us recover your account, answer support cases and keep payment requests linked to the right wallet.

Payment records

DANA, OVO, GoPay and QRIS references are kept as transaction records, not as full wallet login access. We use them to match deposits, review withdrawals and resolve disputes about timing or reference numbers.

Device checks

We record browser type, IP range, device ID signals and login time when you access the lobby. If your phone changes suddenly, we may request OTP confirmation before showing sensitive account details.

Cookie choices

Cookies remember language, login state and lobby preferences such as Live Dealer Lobby or Aztec Gems Deluxe pages you opened. You can adjust browser cookies, though some account security cookies must stay active for login.

Retention periods

We keep records only as long as needed for account service, transaction checks, dispute handling and audit duties. When data is no longer needed, we remove it or separate it from direct account identity.

Change requests

Ask us to correct your name, email or mobile number from the registered contact channel. For sensitive edits, we may request OTP and a matching payment reference before applying the change.

Privacy questions before you open an account

Before you share a phone number or fund a wallet, you should know how your data is used. These answers cover the privacy points we get asked about most often: account setup, local payment references, cookies, device checks, support contact and how to request changes. If your case has payment screenshots or a withdrawal review, contact us through email so we can keep a written trail.

We collect the details you enter, such as mobile number, email, username and password credentials. We also record OTP checks, login time and device signals so your account can be recovered and protected.

No. We keep transaction references, amounts, timestamps and status messages needed to match wallet activity. We do not need your DANA, OVO, GoPay or QRIS password to process account wallet records.

Device and IP data helps us spot unusual logins, repeated failed OTP attempts or sudden account changes. If something looks different, we may ask you to confirm identity before showing wallet or profile details.

Yes. Open your browser settings or go to Profile > Privacy after login to manage available cookie choices. Some security cookies are needed for account access, session checks and fraud prevention during payment steps.

Email [email protected] from your registered address and include your username plus mobile number. We may ask for OTP confirmation before sending account records, especially when payment or withdrawal data is included.

Yes. Contact live chat or email with the detail that needs correction. For mobile number or email changes, we check your registered contact path and may request a recent payment reference for safety.

We keep account and payment records for service, dispute handling, security checks and audit needs. When a record is no longer needed, we delete it or separate it from details that directly identify you.